about us > legal (and privacy)


© 2005, Engelhart Gourmet Foods, Inc.
All rights reserved.

Permission is granted to individuals and nonprofit organizations to reproduce materials from this website provided that Engelhart Gourmet Foods, Inc. copyright is affixed to all reproductions, original content developers are cited, and that no changes are made to the material. Engelhart Gourmet owns sole copyright to the works on these pages except where otherwise cited. Commercial users should contact Engelhart Gourmet for further information.

Any user who duplicates electronically or in printed form, re-transmits, redistributes or otherwise uses material on this website shall be solely responsible for any violations of copyright, proprietary or other personal right, including libel or slander, or any other personal injury, and hereby agrees to indemnify and hold Engelhart Gourmet harmless from any loss or damage, including attorneys' fees, arising out of any claim or proceeding instituted on the grounds that any of the foregoing rights have been violated.

Privacy Policy
Engelhart Gourmet Foods, Inc. would like our website visitors to be aware of any information we collect, how we use and under what circumstances, if any, we disclose it.

Information Collection and Use
We respect our visitors’ right to personal privacy. Therefore, we collect and use information collected on this site only as described in this policy. This statement applies solely to information collected on this website.

For each visitor to our website, our web server automatically recognizes no information regarding the domain or email address.

The information we collect is:
• Used to improve the content of our web pages.
• Used to notify visitors of updates to our website.
• Never shared with other organizations for commercial purposes.

This site does collect cookies – a small file that a web server sends to your PC when you browse certain websites. Cookies are stored as small text files on your hard drive to be accessed by web servers when you return to websites you’ve visited before.

In order to use this website, visitors and/or members are not required to complete a registration form. If the visitor/member elects to register, certain contact information must be provided. It is only used to contact visitors/members about services on our site which s/he has expressed an interest. It is optional for the user to provide demographic information (income/gender/race/etc.) and unique identifies (username, password). Giving additional information provides for a more personalized experience on the site but is not required.

Order Forms
We have an order form on this site. We require information from the user on our order form. A user must provide contact information (name, email, shipping address, etc.) and possibly financial information (credit card number, expiration date, etc.). If we have trouble processing an order, this information is used to contact the user. This information is used:
• For shipping and billing purposes,
• To fulfill the customer’s order.

When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server and will notify visitors of this feature through a pop-up screen on our site.

Notification of Change
If we decide to change our privacy policy, we will post those changes to:
• This privacy statement.

Conflict Resolution
We are committed to resolving disputes within 24-48 hours. If problems arise, visitors are encouraged to contact us via telephone or email.

Mailing address: Engelhart Gourmet Foods, Inc., 2475 Courage Drive, Fairfield, CA 94533 (800) 400-6454. Web address: www.engelhartgourmet.com;

Please address any comments to: info@engelhartgourmet.com

© 2005 Engelhart Gourmet Foods, Inc.

  Shipping Policy

Engelhart Gourmet Foods, Inc., ships its sausage to arrive within 72 hours (UPS 3-Day - Regular Shipping) of shipment to your destination. Orders are shipped on Monday or Tuesday in order to insure timely delivery and not get delayed over a weekend period. Your order is shipped in super insulated boxes with sufficient cold packs to keep your order cool during the entire shipment.

We must have a street address for shipping. Engelhart Gourmet is not able to process Internet Orders to P.O. Boxes or areas outside the continental United States (48 states).

Please note that we are not responsible for delays in shipment outside of our control (i.e. harsh weather).

Although we instruct UPS to leave your order at your door without signature, please arrange to have someone available to receive your order from UPS at the address you specify. You should refrigerate your order immediately upon receipt. We are not responsible for delays in receipt should the UPS – at its discretion – not leave your package for security reasons or any other reason at an unattended shipping address you specify. If you have any questions or concerns please do not hesitate to call us (800-400-6454) before you place your order. Thank You!

Legal Disclaimer

The information contained and accessed on www.engelhartgourmet.com (the "site") is provided for information purposes only. No warranty or representation is given or made as to the reliability, completeness, accuracy or authenticity of the content available herein. Engelhart Gourmet Foods, Inc. (the Company), its partners, directors or employees will not be liable for any direct, indirect, incidental, special, exemplary, punitive, consequential or other damages whatsoever (including, but not limited to, liability for loss of use, data or profits), without regard to the form of any action, including but not limited to contract, statute, negligence or other tortious actions, arising out of or in connection with the site, any content on or accessed by use of the site, or any copying, display or other use hereof. The information on the site is provided on the basis that all persons accessing the site undertake responsibility for assessing the relevance and accuracy of its content.

Information published by the Company is considered to be true and correct at the time of publication. Changes in circumstances after the time of publication may impact on the accuracy of this information.

Our online links to third party websites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those linked websites or of any information, graphics, materials, products or services referred to or contained on those linked websites unless and to the extent stipulated to the contrary. Engelhart Gourmet is not responsible for the content of such sites as we have no control over what is published.

The Company does not guarantee or warrant that the site will be uninterrupted, without delay, error-free, omission-free, or free of infections by viruses or any other manifesting, contaminating or destructive properties. Therefore, the information is provided "as is" without warranties of any kind, express or implied, including as to accuracy, timeliness and completeness.

This disclaimer does not attempt or purport to exclude liability arising under law if and to the extent such liability cannot be lawfully excluded. The site is governed by and construed in accordance with the laws of California. Users of the site irrevocably and unconditionally submit to the exclusive jurisdiction of the Courts of California and to the Federal Court of United States of America.

Last update: January 2005